E-Commerce Solutions
Harnessing the Power of the Internet
The Internet marketplace is growing dynamically. As VISTA users naturally look to this new venue for selling and building customer relationships, VISTA’s e-commerce solutions support this enterprise.
E-commerce is simply the process of displaying, buying, and selling products over the Internet. Behind such a simple concept are complex processes that have to communicate with many different interfaces on multiple platforms, all adhering to IT and publishing industry standards.
VISTA addresses e-commerce through web services. Web services are easy-to-integrate communication routines, using standards such as XML and SOAP (Simple Object Access Protocol) to describe the communication “contract.” VISTA has further implemented these with an additional data access and applications functionality services layer. Together, they form the i-connect library of web, data access and functionality services to securely communicate in real time with VISTA applications as well as third-party database and supply chain systems.
i-connect, VISTA’s library of web services, is delivered in bundles or groups that provide logical sets of functionality. Some of the current web services bundles include:
- Customer queries
- Product queries
- Subscription queries
- Order queries
- Inventory queries
- Ordering
- Managing order information
- Managing subscription information
- Managing author information
- Managing product information
- Managing customer information
- Subscription management
i-connect is the foundation for VISTA’s e-commerce solutions, including customer-connect:
customer-connect enables your direct or trade customers to communicate with you 24/7, managing order baskets, placing and tracking orders, checking and managing subscriptions, and verifying account status. Learn more about customer-connect.
Whether installed on your hardware or run on a VISTA hosted system, VISTA’s e-commerce solutions open up your marketplace, making your products and services available to your customers all day, every day.
For more information on VISTA’s E-Commerce Solutions, email solutions@vistacomp.com.
